Apex Pro Plumbing
Direct Dispatch Line1300 482 910

Mon–Fri 7am–5pm • 24/7 Priority Emergency

Licence #PL-849204 (NSW/VIC Verified)
Apex Pro Plumbing tradesperson at work
Dedicated To Craftsmanship

Local Plumbing Professionals Who Care About Quality

Discover our approach to reliable trade service, upfront pricing, and long-term customer satisfaction across Sydney.

Our Background

Built on Honest Advice and Dependable Trade Service

Apex Pro Plumbing was founded with a straightforward mission: to provide Sydney homeowners and businesses with a plumbing service they can genuinely rely on without anxiety or billing surprises.

“We treat every property as if it were our own—respecting the structure, maintaining clean work zones, and delivering code-compliant solutions.”

From our central operations hub in Alexandria, our mobile response vans are fully equipped with the latest CCTV pipe inspection cameras, electro-hydraulic pressing systems, and drain jetters, enabling us to resolve most plumbing issues on the spot.

STANDARDS CERTIFIEDAS/NZS 3500 NATIONAL CODE100% COMPLIANT
Plumbing team member inspecting copper installation
Alexandria Field Team • Master Plumber Inspection
Company Code of Ethics

The Values That Define Every Single Job

These four principles are not decorative statements on our wall—they are audited on every job card, invoice, and apprentice training session across Sydney.

NSW MASTER PLUMBERS CODE

Every tradesperson on site holds valid licence accreditation and complies with Fair Trading regulations.

01

Integrity & Transparent Scoping

We provide honest diagnostics and transparent pricing. If a simple replacement or cartridge reseating will resolve your issue, we will never push for an unnecessary whole-system overhaul.

On-site guarantee: Every customer receives an itemised quote with zero hidden callout surprises.
02

Quality Workmanship & Australian Standards

Plumbing is an exacting trade. We take pride in clean solder joints, straight copper runs, and code-compliant installations engineered for decades of reliability.

On-site guarantee: 100% compliant with AS/NZS 3500 National Plumbing & Drainage code.
03

Reliability & Scheduled Dispatch

When we confirm an appointment or accept an emergency callout, we communicate promptly, respect your schedule, and arrive equipped to resolve the problem on the first visit.

On-site guarantee: Mobile vans stocked with 800+ Australian-standard fittings and parts.
04

Customer Care & Clean Workspaces

We protect your property with floor coverings, clean up thoroughly upon job completion, and treat your home with complete respect.

On-site guarantee: Protective boot covers and heavy canvas drop sheets used on every job.
Client Care Protocol

Our Professional Approach

1. Responsive Enquiry Handling

We clarify the urgency of your situation and dispatch mobile technicians equipped with the appropriate diagnostic tools and fittings for your job.

2. On-Site Diagnostic Assessment

Rather than guessing, we use non-destructive diagnostic tools like acoustic microphones and CCTV cameras to determine the exact root cause of water loss or blockage.

3. Clear Communication & Upfront Fixed Quotes

We clearly explain the repair procedure and gain your written agreement on pricing before any structural or plumbing work begins.

4. Quality Workmanship & Thorough Testing

We pressure-test every new connection, verify drainage flow rates, clean up all work areas, and issue compliance documentation where required.

Our Tradespeople

Experienced Plumbers You Can Trust in Your Home

OPERATIONS REF #01

James Thornton

Master Plumber & Operations Lead

Fully licensed plumber and gasfitter with over 16 years of residential and commercial plumbing experience across Sydney's Inner West and Eastern Suburbs.

16+ Years ExperienceLICENSED
OPERATIONS REF #02

Liam O'Connor

Senior Drain & Leak Detection Specialist

Specializes in acoustic leak detection and CCTV diagnostic drainage, ensuring non-invasive fixes for complex underground water issues.

10+ Years ExperienceLICENSED
OPERATIONS REF #03

Rachel Davies

Service Coordinator & Client Care

Ensures prompt dispatch, clear communication, job updates, and detailed invoicing for residential clients, strata managers, and commercial accounts.

Customer Care SpecialistLICENSED
Plumbing tradespeople on residential site
APEX PRO PLUMBING ON-SITE FIELD CREWNSW LICENSED

Verified Compliance & Credentials

Licence #PL-849204 (NSW/VIC Verified)

Fully certified for sanitary drainage, water plumbing, and LPG/Natural gas fitting.

$20,000,000 Public Liability Insurance

Comprehensive insurance coverage for residential homes, strata schemes, and commercial premises.

Workmanship Compliance Certificates Issued

Official Fair Trading compliance certificates provided for major plumbing and drainage works.

Plumbing maintenance equipment
Immediate Trade Dispatch

Let's Take Care of Your Plumbing

Speak directly with an experienced plumber or request an upfront quote for your property today.

LICENSED & INSURED•$20M PUBLIC LIABILITY•AS/NZS 3500 COMPLIANT